Shipping

The Art Institute of Chicago Museum Shop can ship orders to all locations within the United States, Alaska, Hawaii, as well as internationally. Our shipping and handling options include Standard Shipping, 3 Business Day Expedited Shipping, and 2 Business Day Expedited Shipping. Business day refers to Monday–Friday, excluding holidays. To ensure the prompt delivery of your order, we recommend that you place your order by 12 PM CT, Monday–Friday. Saturday and Sunday deliveries are currently not available. Please note that we are unable to ship to PO, APO, or FPO boxes.

In-stock Standard Shipping orders should be delivered in 5–7 business days via FedEx Ground services. In-stock orders shipped to Alaska and Hawaii should be delivered in 7–10 business days via FedEx Air services. All international orders ship via FedEx International Mailing services and are non-traceable. In-stock orders to Canada should be delivered in 7–14 business days, while all other in-stock international shipments should take 6–10 weeks.

It is important to note that products ordered together might not be shipped together, and occasional back orders will take longer.

Oversized and Heavy Items:

Oversized and heavy items may ship separately and incur an additional $15.00 shipping and handling surcharge. Additional delivery time and shipping charges are noted in the item details and will be shown in your shopping cart.

Oversized items cannot be shipped to outside of the United States, and expedited shipping is not available for these items.

International Shipping:

For international deliveries, the recipient is responsible for all duties and taxes. Expedited shipping is also not available for international orders.

Expedited Shipping:

Expedited shipping is subject to credit approval. It is not available for Alaska, Hawaii, Canada, or other international destinations, nor is it available for certain large or oversized items.

Standard Shipping and Handling Charges:

  • U.S. Domestic: $9.95 Flat Rate
  • Canada: $29.95 Flat Rate
  • Alaska and Hawaii: $44.95 Flat Rate
  • International: $54.95 Flat Rate

3 Business Day Expedited Shipping and Handling Charges:

  • U.S. Domestic: $24.95 Flat Rate
  • Orders placed AFTER 12 P.M. CT Monday–Friday and on weekends will be processed on the following business day (business day refers to Monday–Friday, excluding holidays)
  • Not available for Alaska, Hawaii, Canada, other international destinations, PO Boxes, APO/FPO addresses, and certain remote locations.

2 Business Day Expedited Shipping and Handling Charges:

  • U.S. Domestic: $34.95 Flat Rate
  • Orders placed AFTER 12 P.M. CST Monday–Friday and on weekends will be processed on the following business day (business day refers to Monday–Friday, excluding holidays)
  • Not available for Alaska, Hawaii, Canada, other international destinations, PO Boxes, APO/FPO addresses, and certain remote locations.

Please note: If your order is being shipped to a business address, please include the business’s name in the ship-to address. If your order is being shipped to a particular apartment or suite address, please include the apartment or suite number.

Contact us

For questions about an order you have placed, please visit our order tracking page, email us, or call toll-free our customer service representatives at 1-855-301-9612.

Our representatives are available Monday thru Friday 8am - 4pm CST.

You can help us improve this site by filling out a feedback form.

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