Fulfillment closure

As a precautionary measure to protect the health and safety of our staff and customers, the Art Institute of Chicago’s online Museum Shop fulfillment center is operating at reduced capacity—effective immediately. All orders placed after 2:30pm CST on Friday, 3/13/2020 will be delayed in shipment. 

When operations resume, tracking will be reinstated, and you will receive notification when your order has shipped. Please note all expedited shipping payments will be refunded once the order has shipped.

We appreciate your patience and understanding as we all work together to respond to this rapidly developing situation. Any further changes to services will be posted on our website. 

Contact us

For questions about an order you have placed, please visit our order tracking page, email us, or call toll-free our customer service representatives at 1-855-301-9612.

Our representatives are available Monday - Friday 8am - 4pm CST.

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