Security & privacy


The Art Institute of Chicago Museum Shop makes every effort to ensure that all of the transactions that occur on its Web site are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption—the industry standard for information security.

In order to further insure your privacy, we ask that you do not send any personal credit card information to us via email. Please call our toll free number 1-855-301-9612 in regards to any issue related to your credit card information. Entering credit card information on our web site is secure, however, the use of email to transmit credit card information is highly discouraged.


The Art Institute of Chicago Museum Shop is strongly committed to protecting the privacy of its online guests, customers, members, donors and friends. We do not collect personal information about individuals—such as names and postal and/or email addresses—except when it is knowingly provided by such individuals.

When you make a purchase, we will ask you to provide information necessary to fulfill your order. This same information is requested when you place an order by telephone or through the mail. For online orders we also require your email address and telephone so you can receive order and shipping confirmation emails and queries if we have difficulty processing your order.

We do not make our customer email addresses available to any other companies at this time. We may contact our customers when we have limited time offers, special values, or when we have something wonderful and new. If you do not wish to receive emails from us you may click on the unsubscribe link within an Art Institute email or go to the Customer Service page on our site and click on the unsubscribe from our email list link.

We make the names and mailing addresses of our customers available to carefully screened companies and organizations whose products we believe may be of interest to you. If you prefer not to receive these mailings, you may opt-out during the online ordering process or contact us at

Like many website providers, we also use cookies to keep track of your shopping tote and for other purposes like personalizing the site. To provide a better web and shopping experience, we use third party web analytics tools, including Google Analytics, Google Analytics Demographic and Interest reporting, Remarketing with Google Analytics, Google Display Network Impression Reporting, and integrated services required by Google Analytics to collect data via advertising cookies and anonymous identifiers. You may opt out of Google's use of cookies by visiting the Google Analytics opt-out page